Frequenly Asked Question About TEMPUR
- Q. Where is the TEMPUR mattress made?
A. In the 1980s, NASA released to the public its pressure-absorbing material designed to help cushion and support astronauts during lift-off. Taking more than a decade to develop this design, two companies in Sweden and Denmark came together to create TEMPUR material for use in mattresses.
Utilising that design, TEMPUR launched in 1991, quickly finding success around the world. As demand grew, TEMPUR expanded into North America, building an R&D and engineering centre in Duffield, Virginia and a fabrication plant in Albuquerque, New Mexico. Meanwhile, in Denmark, the R&D facility and factory was extended considerably.
Today, all TEMPUR mattresses are manufactured either in the US or Denmark TEMPUR facilities. Manufacturing is not outsourced, which means standards remain as high today as they were when TEMPUR was first founded.
- Q. What is the TEMPUR mattress made from?
A. One of the questions we often hear is, is TEMPUR latex or memory foam? While TEMPUR material is neither latex or memory foam, it is perhaps more like memory foam in the way that it behaves. However, it’s the construction of TEMPUR material that sets it apart.
TEMPUR material is made from billions of visco-elastic spherical shaped, open cells. These cells are designed to respond to the heat and weight of your body, meaning they shift and move to mould to your body’s exact contours. This not only provides the support you need, it also eliminates pressure points to allow blood to flow freely throughout the night. With less tossing and turning, you can enjoy a more comfortable night’s rest, and better quality sleep.
- Q. Is TEMPUR memory foam?
A. While TEMPUR material may be compared to generic memory foam, it is in fact superior in many ways.
Design: One of the most important things to note about TEMPUR material is that it is composed using a secret formula. While competitors have tried to replicate it, none have been successful. The result? Not only is TEMPUR material developed from a NASA design, TEMPUR is the only mattress company to be certified by the International Space Foundation.
Production Value: Some competitors outsource their production, which can make it hard to monitor quality. TEMPUR manufactures its own products, keeping to the highest possible design and manufacturing standards at all times.
Comfort & Durability: Utilising an open-cell structure, TEMPUR material perfectly contours to the body. This allows it to adapt to each body type, with less than 3% rebound. It also allows for excellent durability, with each TEMPUR mattress guaranteed by a 10-year warranty.
- Q. Are TEMPUR mattresses good for people with back pain?
A. Each TEMPUR mattress features an open-cell structure, which allows it to spread body weight more evenly, eliminating pressure points to offer a more comfortable night’s rest. TEMPUR mattresses can help to reduce the pressure exerted on the spine, while working to relieve muscle tension.
While a TEMPUR mattress may help to alleviate your back pain, it’s recommended you seek the advice of a medical professional.
- Q. How long does a mattress last?
A. As a big investment, it’s important to make sure your mattress will stand the test of time. So, how often should you change your mattress? It’s generally recommended you change your mattress every 10 years. However, you may find some mattresses don’t last that long, becoming lumpy and unsupportive long before the 10-year mark.
TEMPUR mattresses, however, are built to last. With a 10 year full replacement guarantee on selected TEMPUR mattresses purchased directly from TEMPUR or an authorised retailer, you can be sure your mattress will offer the same level of comfort and support throughout that 10-year period.
- Q. What are TEMPUR pillows made of?
A. Designed to offer pressure-relieving support within a huggable, easily-shaped design, the Comfort, Traditional and Ombracio pillows are made up of shredded TEMPUR material, enclosed in a TEMPUR membrane.
Within the TEMPUR Ergonomic pillow collection, the Original, Symphony and Millennium pillows are made from TEMPUR material poured into moulds. This provides consistent, all night support, without the need for shifting or reshaping.
- Q. Where are TEMPUR pillows made?
A. At TEMPUR, we do not outsource the manufacture of any of our pillows. This allows us to retain the highest manufacturing and design standards with each and every pillow we create. All TEMPUR pillows are made in Denmark.
- Q. How long do TEMPUR pillows last?
A. TEMPUR pillows are made to last, which is why we offer a three year warranty on all of our pillows as part of our TEMPUR Guarantee. That means you can rely on your TEMPUR pillow to offer the same great level of comfort and support on day 1095 as it does on day 1.
- Q. Why do TEMPUR pillows cost more than conventional pillows?
A. While you may see conventional pillows on sale at ‘bargain’ prices, you should think about what a pillow should offer before you buy.
First, consider how much time you spend in bed asleep. Your head will rest on your pillow for around eight hours each night, or in other words, one-third of each day. With that much time in use, you need your pillow to offer durability, while also providing the support your head and neck needs to stay properly aligned throughout the night.
Cheap conventional pillows tend not to last long, and it’s unlikely they provide the support you need either. That means, not only will you have to spend more money to replace them sooner – creating waste that is not great for the environment – you may also not benefit from comfort or support over time.
On the other hand, TEMPUR pillows offer superior design, with options to suit various sleep styles and preferences. They are built to last, with each TEMPUR pillow offering a three-year warranty. Not only that, TEMPUR pillows are the only pillows to be endorsed by NASA.
So, are TEMPUR pillows worth it? While the initial outlay may be somewhat larger than cheap conventional pillows, TEMPUR pillows provide durability, quality and support from day one, allowing you to invest in your quality of sleep and your comfort over the long term.
- Q. What is the best TEMPUR Pillow?
A. Instead of simply asking what is the best TEMPUR pillow, you need to ask what is the best TEMPUR pillow for you. With a wide range on offer, TEMPUR pillows are designed to suit all sleep styles and preferences. So, to find the best TEMPUR pillow for you, you first need to think about how you sleep.
To do this, consider what you want from your pillow. Do you want an ergonomic pillow that is contoured to your head and neck? Within the TEMPUR Ergonomic pillow collection, you can find options that feature design shaping to offer contouring and support for the sleep position you favour most.
Alternatively, if you prefer traditional pillow shaping, you can choose from the TEMPUR Traditional pillow collection. Within this collection, you can choose your pillow according to your sleep style and your preferred level of firmness.
- Q. What is the best pillow for a side sleeper?
A. If you are a side sleeper and prefer the feel of a more traditionally shaped pillow, you can find all the support you need within TEMPUR’s Traditional pillow collection. However, if you’re looking for ergonomic support as a side sleeper, be sure to take the TEMPUR Original Pillow into consideration. Available in a variety of sizes, this pillow offers exceptional support for side sleepers.
The TEMPUR Symphony Pillow may provide another alternative if you tend to switch between sleeping on your side and your back. This ergonomic pillow is designed as two pillows in one, with one side supporting side sleepers, and the other supporting back sleepers.
- Q. What is the best pillow for a back sleeper?
A. If you sleep on your back, you may find your perfect fit within TEMPUR’s Traditional collection of traditionally shaped pillows, with soft, medium and firm feel on offer.
The TEMPUR Millennium Pillow is designed specifically to suit back sleepers, with a curved edge and a contoured top working to cradle your neck and support your head as you sleep. The TEMPUR Symphony Pillow offers another alternative for back sleepers who also sleep on their side.
- Q. What is the best pillow for a front or stomach sleeper?
A. When you sleep on your stomach, it’s important to make sure your pillow does not cause improper alignment of your spine. The TEMPUR Ombracio Pillow is ergonomically designed to support stomach sleepers, with indentations at the side allowing for easier breathing. The shape of this pillow, along with its material and cover, all work together to offer superior comfort and support as you sleep on your stomach.
- Q. How long does it take to get used to a TEMPUR pillow?
A. When you get a new pillow, no matter what type of pillow you opt for, there is likely to be a period of adjustment as you get used to the way it feels.
How long it takes to get used to your new TEMPUR pillow will usually depend on the type of pillow you choose. If you opt for a TEMPUR pillow from the Traditional pillow collection, this will have the feel of a conventional pillow, so there shouldn’t be much of an adjustment period. You may find it softens up slightly over time.
If you opt for a pillow from the Ergonomic pillow collection, there will be a period of adjustment where you will need to allow for the cells within the TEMPUR material to open fully. As these cells open in response to body heat, you may find it helpful to sit on your pillow initially. Over time, the cells will open naturally, to allow for a softer feel.
- Q. Do TEMPUR pillows help if you have neck pain?
A. If you have a stiff neck or neck pain, TEMPUR pillows may provide some pressure relief and support as you sleep. But, while TEMPUR pillows are designed to help provide comfort for your back and neck, it is always advisable that you consult a qualified medical practitioner for advice with neck pain.
- Q. Can the TEMPUR pillow be washed?
A. Can you wash a TEMPUR pillow? That depends on the type of TEMPUR pillow you choose. In general, TEMPUR material cannot be washed or dry cleaned. If you try to wash traditional TEMPUR pillows, the TEMPUR material within them will no longer function as it should.
Instead, if you have a traditional TEMPUR pillow, first remove the cover to ventilate the TEMPUR material. You may carefully wipe the surface of the pillow with a well-wrung cloth to remove surface stains or dirt. To wash the cover, turn it inside-out, close the zipper, and follow the care instructions. You may air dry or tumble dry the cover.
- Q. Do TEMPUR pillows come with pillowcases?
A. Every TEMPUR pillow comes with a washable cover. Designed to meet OEKO-TEX® CLASS 1 standards, these hypoallergenic covers can be removed and washed as needed at temperatures up to 60°C to kill dust mites.
It is up to you whether you decide to put a pillowcase over this cover.